Privacy Policy
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Information we collect
We collect personal information necessary to provide safe and effective aesthetic services, including: (Full name, phone number, email address, date of birth, health history/treatment-related information, and appointment history) Payment details (processed securely through JaneApp’s integrated payment system.) We may also collect technical information such as IP address or browser type when you use our website or online booking system.
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Online Booking & janeApp
We use JaneApp, a secure Canadian-based practice management and booking platform, to schedule appointments, maintain client records, and process payments. When you book online or complete intake forms through JaneApp: Your information is stored securely within JaneApp’s encrypted systems. Data is protected using industry-standard safeguards. JaneApp acts as a service provider and processes information on our behalf. For more information on JaneApp’s privacy practices, please refer to JaneApp’s own Privacy Policy available on their website.
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how we use your information
Your information is used to: Schedule and manage appointments. Conduct consultations and maintain treatment records. Process payments. Send appointment confirmations and reminders. Communicate important treatment or clinic updates. Comply with legal and regulatory requirements. We do not sell or rent personal information to third parties.
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consent
By providing personal information through our website or JaneApp booking system, you consent to its collection, use, and disclosure for the purposes outlined in this policy. You may withdraw consent at any time, subject to legal or contractual limitations.
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Information Disclosure
We may disclose personal information only when: Required by law. Necessary to protect client safety. Required for secure payment processing. Working with contracted service providers (such as JaneApp) who are obligated to maintain confidentiality.
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Personal Information Protection
We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, or disclosure. Access to client records is restricted to authorized personnel only.
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Access & Correction
In accordance with Alberta’s PIPA, you may request access to your personal information or request corrections. Written requests may require identity verification.
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Personal information retention
Personal information is retained only as long as necessary to fulfill clinical, business, legal, and regulatory obligations.
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social media & Testimonials
With your express written consent, Rejuv U Laser & Aesthetics may use before-and-after photographs, testimonials, reviews, or other feedback for marketing and promotional purposes, including on our website, social media platforms, and digital or print materials. No identifying information will be published without your explicit permission. Clients may choose whether their name, initials, or image is displayed. Consent is voluntary and may be withdrawn at any time in writing; however, withdrawal will not apply to materials already published. We will never share clinical details, personal health information, or identifiable content without documented consent.
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contact information
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact:
Rejuv U Laser & Aesthetics
(780) 327-3588
OR
rejuvulaseraesthetics@gmail.com